index
The most important object. I want to build a knowledge base of all the problems I encounter and face and create a problem & solution database/knowledgebase and a process for problem discovery, definition to solutioning, selections and execution and resolutino of the problem.
Process
- Something is reported as a problem that needs working on
- Need to identify the root problem
Solutions
Based on a problem, what are the potential solution? Does this solution fix many problems?